IT & Security Integration

Let Us Help You Today.

22 North Mulberry Street
Suite 102
Hagerstown, MD 21740

Toll Free 844.433.6360
Local 301.850.0646
Fax 301.329.2302

Managed or On Demand IT Support When You Need it Most At DEM360, we offer both Managed IT Services and On Demand IT Support, allowing you to customize services based upon your company’s unique needs.

Managed IT Services

With Managed IT Services, your company will feel the full benefit of an in-house IT department without us actually being in-house. This is made possible by the use of our DEM360 agent installed into your network environment allowing us to provide on demand remote PC and network support. Of course, this means that you get IT as a service (ITaaS) at prices that you can actually afford, giving you peace of mind in more ways than one. Our Managed IT Services include:

  • Remote Support
  • On-Site Support
  • 24/7 IT Help Desk
  • Technology Planning
  • NOC Support
  • IT Security Controls
  • System Monitoring
  • System/Asset Lifecycle Management
  • Desktop/ Server/ Network Support
  • Software Updates, Patching, Proactive Maintenance
  • Contingency Planning and Business Continuity Support

On Demand IT Support

Emergency situations happen in business. However, what matters is what you do to prepare yourself when issues arise. With On Demand IT Support from DEM360, you can have the support that you need when you need it most. We bill on an hourly basis and in no time at all, you will be up and running once again. Our On Demand IT Support services include:

  • Remote Support
  • On-Site Support
  • Hardware Failure
  • Disaster Recovery
  • General Technology Support
  • Desktop/Server/Network Support