Managed or On Demand IT Support in Hagerstown, MD
At DEM360, we offer both Managed and On Demand IT Support, allowing you to customize services based upon your company’s unique needs. As the only source that can fulfill all of your technology needs, we offer:
Managed IT Services
With Managed IT Services, your company will feel the full benefit of an in-house IT department without us actually being in-house. This is made possible by the use of our DEM360 agent installed into your environment. Of course, this means that you get IT as a Service (ITaaS) at prices that you can actually afford, giving you peace of mind in more ways than one. Our Managed IT Services include:
- Remote Support
- On-Site Support
- 24/7 IT Help Desk
- NOC Support
- Desktop/Server/Network Support
- Software Updates, Patching, Proactive Maintenance
- IT Security Controls
- System Monitoring
- System/Asset Lifecycle Management
- Technology Planning
- Contingency Planning and Business Continuity Support
On Demand IT Support
Emergency situations happen in business. However, what matters is what you do to prepare yourself when issues arise. With On Demand IT Support from DEM360, you can have the support that you need when you need it most. We bill on an hourly basis and in no time at all, you will be up and running once again. Our On Demand IT Support services include:
- Remote Support
- On-Site Support
- Desktop/Server/Network Support
- Hardware Failure
- Disaster Recovery
- General Technology Support
Complete Solutions for Your Organization
SMBs, corporations, and government agencies alike all rely on one thing: exceptional IT services. Regardless of whether you’re looking for Managed IT Services or On Demand IT Support, DEM360 can do it all.
For more information about how we can improve your company’s processes, contact us at 301.850.0646 or by email at info@dem360.com.